What to Expect During your ABC Onsite Survey

The surveyor will be verifying that you have met the requirements of ABC’s accreditation standards. In order to do this, they will need to access and review your facility’s documentation, including the following:

• Personnel files
• Patient records
• Accounting and bookkeeping records
• Contracts with vendors, physicians’ offices, staff, etc.
• Fire safety and emergency management plans and documentation
• Patient satisfaction surveys and the compiled results from those surveys
• Your Policies and Procedures Manual

The surveyor will also conduct staff and patient interviews and will look at other areas of your business as they relate to the standards.