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A Complaint against any ABC Credential Holder may be submitted by: (i) any person or entity; (ii) any national, regional or state professional association of which the ABC Credential Holder is a member or; (iii) any licensing or credentialing authority. The Complaint must be in writing, signed and must contain complete and accurate information as required by the ABC Complaint form and the Committee. The Complaint and supporting documents must be legible and may not exceed 25 pages without the prior approval of ABC.
The Complainant shall inform the Committee of previous actions, if any, that have been taken with respect to the alleged unethical or unprofessional conduct and the results of such actions taken.
The Committee may proceed on its own initiative based on publicly available information that an ABC Credential Holder appears to have violated the Code by initiating an investigation or requesting information from the ABC Credential Holder or by submitting a formal Complaint.
The Committee may not act solely on the basis of an anonymous or oral Complaint.
The Committee may, through correspondence or otherwise, seek supplementary information from the Complainant or any other party, when necessary, in order to completely evaluate the substance of the allegations. In the event that the Committee determines that additional information is necessary but the Complainant refuses to, or cannot, provide such information, the Committee may determine that the case should be closed.