Clinical Patient Management (CPM) Exam Candidate Orientation Manual

Instructions and Handouts 

It is important that you listen attentively and follow exam instructions completely. There will be oral instructions provided in each area as well as a written copy for you to read along. You may write or take notes on any paper handouts; however, you must leave any written materials or notes with your examiner or staff. 

Exam 

Prior to administering an exam module, your examiner will request that you confirm your candidate number on their tablet. You will be asked to initial the examiner’s tablet at the beginning of each session. You will be given a pen with a stylus when you check in at the exam. You should keep this pen with you at all times during the exam.

Oral Exams 

In addition to providing you with written instructions or questions, your examiner will also read the information aloud. Answer each question completely and thoroughly. If your examiner asks for a specific number of answers, you should only give that many answers. 

If you give more answers than requested, you will be asked to select which answers you wish to have recorded. 

Do not shortcut your answers—be precise and complete, taking care to specifically answer the question(s) asked. 

Do not make interpretations as to whether your response is correct or incorrect based on any gestures made by your examiner. They are required to make numerous notes during certain sections of the examinations. 

Exam Results

Your official exam score will be available on your MY ABC account within one to two weeks of the exam. Information on your score or a pass/fail status will not be given over the phone. 

If you have any questions about receiving your results, please email certification@abcop.org. 

Certificate Packets

If you pass your exam and it was the final requirement for certification, please allow up to four weeks for your certificate to be processed and mailed.