CE Provider FAQs

Current CE Providers may log in using their existing individual MY ABC account credentials. New CE Providers should contact ce@abcop.org to obtain portal access. 

After logging in to your individual MY ABC account, select the CE Provider button located in the upper-right corner of the page.

Providers may use the portal to:

• Add a course
• View courses currently under review
• Determine which courses have been approved
• Upload participant lists for active courses
• Renew courses that have expired (if applicable)
  

Please allow up to 6 weeks for processing of course applications and participant list submissions.

Select the orange ‘Add Course’ button in the portal. Applications will be saved automatically in the ‘Pending Submission’ section until submitted. Only complete applications will be reviewed. 

All course applications must include complete course details and the required supporting documentation. A timed agenda is required to determine the appropriate number of credit hours. 

Webinars and eLearning courses must also include a quiz. 

The most common reason for delays is failure to include a timed agenda with the application submission, which is required for credit determination.

The number of quiz questions should be appropriate for the amount of content. As a general guideline, include approximately 10 questions per one hour of instruction. 

Participants must earn a score of 80% or higher on the quiz to receive credit.

Only one course type may be selected per application. 

Yes. Each unique format/platform requires its own application.

Yes. Application fees vary by course type. All applicable fees are outlined in the Education Provider Instructions and displayed within the CE Provider Portal prior to submission. 

Payment is required at the time the application is submitted.

The sponsor contact for your organization that submits the application will receive notifications regarding:

• Invoice payments
• Course approvals

Yes. Participant lists for active courses can be uploaded directly to the CE Provider Portal.

Participant lists must be submitted in Excel format within 30 days of the course date.

Participant lists must include: 

• Participant first and last name
• ABC certification number
• Course date
• Course location
• Additional identifying information (such as email address or employer)

For webinar and eLearning courses, quiz scores are also required.

Common submission errors include:

• Missing or incorrect certification numbers
• Missing course dates or locations
• Incomplete participant information
• Missing quiz scores for webinar and eLearning courses