January Facilitator


Your January Facilitator is Here!
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January 2018
In this Issue

Medicare Corner
2018 Comp Calendar is Here!
Surveyor Notes
Featured Standard
Affiliate Location Requirements
Amputees Speaking Up

Contact Us!

At ABC, we want to continue working closely with your organization to help facilitate your accreditation process. We consider your facility part of our ever-growing ABC family and an ally in our mission to provide the highest quality of care for patients nationwide.

Tammi Richards, ext.230
Director, Facility Accreditation Services

For information related to your application status or for general accreditation questions, contact:
Paolo Astorga, ext.205 or Nana Tiwaa, ext.247

To notify ABC of survey blackout dates for vacation, construction, moving, etc., contact:
Nana Tiwaa, ext.247

To report change of ownership, location move or new affiliate location, contact:
Paolo Astorga, ext.205

If you have Medicare reporting issues, contact:
Christine Szymanski, ext.250

If you have questions about Corrective Action Plans (CAPs) or need assistance with the ABC Standards, contact:
Kyle Sins, ext.253 

Stay Current

ABC wants to keep you up-to-date on all accreditation news and updates. Make sure we have the most current email address on file for your facility. To update your email address, simply log into your MY ABC facility account page and click on My Email Addresses to update.

The Facilitator is looking for your input! Please send us an email with questions, comments or story ideas.



8-13: Written and Written Simulation Certification Exams
Over 300 Locations Nationwide

19-20: Orthotic CPM Exam
ABC Testing Center, Tampa

21-24: US ISPO Pac Rim Annual Meeting
Maui, Hawaii

26-27: Prosthetic CPM Exam
ABC Testing Center, Tampa

29-Feb. 2: Hanger Ed Fair
Las Vegas


1: Application Deadline for Spring CPM Exams

1: Residency Completion Deadline for March Written and Written Simulation Exams

14-17: Academy Annual Meeting and Scientific Symposium
New Orleans

23-24: PrimeFare Central Regional Scientific Sym./ Oklahoma Assoc. for O&P Annual Meeting


1: Application Deadline for May Written and Written Simulation Exams

1: Residency Completion Deadline for Spring CPM Exams

12-17: Written and Written Simulation Certification Exams
Over 300 Locations Nationwide

22-24: Georgia Society of Orthotists and Prosthetists Annual Meeting

23-24: Ohio Chapter Academy Annual Meeting


26-28: Academy Northwest Chapter Continuing Education Conference
Bellevue, Wash.

26-28: Academy New York Chapter Annual Meeting
Schenectady, N.Y.

- - - - - - - - Medicare Corner - - - - - - - -

Sharing Space – Is it the right choice for your business?

Many of you have inquired about the possibility of sharing space with other businesses for various reasons, like extending your service area or reducing the cost of rent. Regardless of the reason, it is important to first keep in mind. READ MORE ⇒

The 2018 Compliance Calendar is Here!

This year’s calendar shows you how small steps can produce big results for your facility’s compliance. It is chock-full of advice and tips, highlighting some of the most critical and often missed standards. READ MORE ⇒

Surveyor Notes -
Performance Management & Improvement: A Surveyors Perspective

Roger C. Lehneis, LO, MBA

Delivering patient centered, quality O&P care requires that your facility implement an effective, company-wide and documented performance management and improvement program that is supported by your business’s governing body (PM.1). READ MORE 

Featured Standards: CB.4 & 4.1 - Two Claims and Billing Standards You Don’t Want to Overlook

Having an efficient claims and billing program is especially important these days, and your policy and procedures manual should reflect that this aspect of your business is routinely being reviewed. READ MORE ⇒

Affiliate Location Requirements

Some of the most frequently asked questions our Accreditation Department receives is regarding the addition of affiliate locations. Many facilities wish to add additional locations in order to expand their service radius and increase opportunities for patient care. READ MORE ⇒

Amputees Speaking Up

The Amputee Coalition is engaged in a new initiative to help people with limb loss and limb difference use their collective voice to bring attention to the issues they face with insurance providers. READ MORE ⇒

Reminders & Announcements

July 2018 Expirees
Applications for sites expiring July 1, 2018 were due to ABC on January 2. If you haven’t done so already, please submit your online renewal application to ABC as soon as possible!

October 2018 Expirees
Renewal applications for sites expiring October 1 will be due to ABC April 2, 2018. Reminder letters and emails will be sent to your locations in February, so please ensure that your contact information is up to date. For further information regarding the renewal process or your accreditation status, please contact Paolo Astorga

Annual Fee
Your 2018 Annual Fee and Data Verification Form were due to ABC December 1. These fees are different and separate from any fees related to an application or survey. Facilities that are not current with their annual fees will not be reported to Medicare as holding accreditation from ABC. If you haven’t done so already, log in to your facility’s MY ABC account to pay any past due annual fees to ensure that you are in good standing with ABC.

Satisfaction Survey Winner
The winner of our quarterly satisfaction survey drawing is Paul Irving of UCSF Orthotic and Prosthetic Centers in San Francisco, Calif. Congratulations Paul and thank you for your participation!

We would like to extend a big THANK YOU to all who completed the survey! Your input is invaluable and will help us improve the accreditation application and survey process.

If you have recently been surveyed, keep an eye on your inbox! ABC emails a unique survey link to all recently surveyed facilities. All participants are eligible to enter in ABC’s quarterly drawing for a $50 Amazon gift card. 

If you have not been surveyed recently but would like to provide feedback, please email us your thoughts. We’d love to hear from you! 

Win Lunch on Us!
As the winner of our 2017 Compliance Calendar Free Lunch Challenge, Holly Lambert and the staff of Lambert's Orthotics & Prosthetics in New Orleans will be enjoying a holiday lunch courtesy of ABC. Thank you to all who participated in the contest and congratulations to Holly and the entire Lambert’s O&P staff for working so hard on accreditation compliance.

Don’t forget to participate in this year’s free lunch contest – and remember, you have to submit ALL four postcards in the month they are due to qualify. And get the answers to the challenge questions correct, of course! Good luck in 2018. The first postcard is due NOW in January.

American Board for Certification in Orthotics, Prosthetics & Pedorthics
330 John Carlyle Street, Suite 210
Alexandria, Virginia 22314
Tel: (703) 836-7114

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