April Facilitator


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April 2018
In this Issue

Medicare Corner
Computer Security-Important?
Surveyor Notes
Featured Standard
When in Doubt, Report!

Contact Us!

At ABC, we want to continue working closely with your organization to help facilitate your accreditation process. We consider your facility part of our ever-growing ABC family and an ally in our mission to provide the highest quality of care for patients nationwide.

Tammi Richards, ext.230
Director, Facility Accreditation Services

Application status or general accreditation questions: 
Paolo Astorga, ext.205 or Lauren Moran, ext.251

Survey blackout dates for vacation, construction, moving, etc.:
Lauren Moran, ext.251

Report change of ownership, location move or new affiliate location:
Paolo Astorga, ext.205

Medicare reporting issues:
Christine Szymanski, ext.250

Corrective Action Plans (CAPs) or assistance with the ABC Standards:
Kyle Sins, ext.253 

Stay Current

Do we have your most current email address? To update your email, simply log in to your facility's MY ABC account and click on My Email Addresses

The Facilitator is looking for your input! Please send us an email with questions, comments or story ideas.


12-14: Iowa Prosthetic, Orthotic and Pedorthic Assoc. Annual Meeting
Des Moines

26-28: Northwest Chapter Academy Annual Meeting
Bellevue, Wash.

26-28: New York State Chapter Academy Annual Meeting

1: Application Deadline for July Written and Written Simulation Exams

3-5: Western and Midwestern Orthotic and Prosthetic Assoc. Annual Meeting
Reno, Nev.

4-5: Orthotic CPM Exam
ABC Testing Center, Tampa

7-12: Written and Written Simulation Certification Exams
Over 300 Locations Nationwide

10-12: PA/MD/VA/DC Chapter Academy Spring Conference
Pittsburg, Penn.

17-19: Wisconsin Society of Orthotists, Prosthotists, and Pedorthists
Green Bay

18-19: Prosthetic CPM Exam
ABC Testing Center, Tampa

31-June 2: Louisiana Assoc. for Orthotist & Prosthetist Annual Meeting
Baton Rouge

1: Application Deadline for September CPM Exams

1: Residency Completion Deadline for July Written and Written Simulation Exams

1: Application Deadline for September Written and Written Simulation Exams

1: Residency Completion Deadline for September CPM Exams

10-12: American Assoc. of Breast Cancer Professionals Global Breast Care Summit & Expo
New Orleans

9-14: Written and Written Simulation Certification Exams
Over 300 Locations Nationwide

13-14: PrimeFare East Regional Scientific Symposium

26-28: Florida Assoc. of Orthotists and Prosthetists Annual Scientific Symposium

- - - - - - - - Medicare Corner - - - - - - - -

Save Time and Go Paperless with PECOS

What is PECOS? It stands for Provider Enrollment, Chain and Ownership System and it is an internet-based system that supports the Medicare Provider and Supplier enrollment process READ MORE ⇒

Computer Security – Why is it Important?

In today’s technological age, businesses are often asked to keep digital records on their patients, which can include personal and private medical and financial information. READ MORE ⇒

Surveyor Notes -
ABC’s Facility Accreditation Program Turns 21, Going on 70

Ted Markgren, CO, Senior Surveyor

Although ABC’s facility accreditation program began in 1948, a decision was made in 1994 to revise the program and develop a clinical-based approach to what had been a ‘brick and mortar’ program. READ MORE 

Featured Standards: PM.2 - PM.5: Patient Satisfaction Survey Basics

Both Medicare and ABC require facilities to offer all patients the chance to complete a patient satisfaction survey, but some facilities struggle with implementing this requirement and the reasons can be numerous READ MORE ⇒

When in Doubt, Report! Facility Changes, that is.

Our Accreditation team has seen a recent increase in issues as a result of facilities not reporting important changes, such as location moves, ownership changes, and primary contact updates, to ABC. It is to your benefit and ours that our records remain up to date READ MORE ⇒

Reminders & Announcements

October 2018 Expirees
Applications for sites expiring October 1, 2018 were due to ABC on April 2. If you haven’t done so already, please submit your online renewal application to ABC as soon as possible!

Satisfaction Survey Winner
The winner of our quarterly satisfaction survey drawing is Gary Berke, CP, FAAOP of Berke Prosthetics/Orthotics in San Mateo, Calif. Congratulations, Gary, and thank you for your participation!

We would like to extend a big THANK YOU to all who completed the survey! Your input is invaluable and will help us improve the accreditation application and survey process.

If you have recently been surveyed, keep an eye on your inbox! ABC emails a unique survey link to all recently surveyed facilities. All participants are eligible to enter in ABC’s quarterly drawing for a $50 Amazon gift card. 





If you have not been surveyed recently but would like to provide feedback, please email us your thoughts. We’d love to hear from you! 

Win Lunch on ABC - Next Postcard Due Now!
By now, you should have received your 2018 Accreditation Compliance Kit Calendar and have been playing along with our Free Lunch Postcard Challenge. We’ve already collected postcards for the month of January and the next one is due this month! Answer a simple compliance question, mail in the corresponding postcard and be entered in a chance to win free lunch for your entire staff compliments of ABC.

American Board for Certification in Orthotics, Prosthetics & Pedorthics
330 John Carlyle Street, Suite 210
Alexandria, Virginia 22314
Tel: (703) 836-7114

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