Once your accreditation application is approved, ABC will conduct an onsite survey.
CMS regulations require that all onsite surveys be unscheduled and unannounced. Onsite surveys will be conducted during your regular business hours, as indicated on your application. All ABC surveyors will present their photo identification badge upon their arrival.
By submitting your application, you affirm that your facility is ready for the onsite survey at any time. We are unable to rescheduled surveys due to emergency closure, staff unavailability or lack of readiness. If your facility will be closed for any reason, please inform ABC in writing.
When preparing for your survey, be sure to have a comprehensive understanding of the
ABC Facility Accreditation Standards or if applicable, the Mastectomy-Only Facility Accreditation Standards, and use the
Relevant Standards Tool to help you focus on the specific standards that relate to your type of facility.
Your onsite survey will occur during the days and hours of operation listed on your application. If your facility is by appointment only, you must note this on your application including the days and hours you are available for appointments. If key personnel such as an administrative or clinical manager have a schedule that differs from your hours of operation, that schedule must also be indicated on your application.
Requesting Blackout Dates
Your survey could occur at any time once your application has been processed. If your facility will be closed or any key personnel will be out of the office for a period of time, blackout dates may be requested. You may request up to 14 blackout dates; these dates may be consecutive.
All requests for blackout dates must be submitted to ABC, in writing, at least 30 days in advance. Any request for blackout dates not received at least 30 days in advance will not be accepted. These requests must be on company letterhead and signed and dated by the accreditation contact, CEO, or owner of the company. ABC will notify the surveyor of all blackout requests and will attempt to honor such requests. We recommend submitting any blackout requests with your application paperwork.
About our Surveyors
- Background – ABC
site surveyors have education and training to form a solid foundation
for program evaluation. Central fabrication surveyors are specifically
trained for these unique surveys.
- Site Surveyor Training –
ABC site surveyors receive formal, organized training through workshops
conducted by experienced evaluators representing numerous aspects of
the provision of Durable Medical Equipment, Prosthetics, Orthotics and
Supplies (DMEPOS). In addition, ABC has developed training materials to
help site surveyors understand the ABC Patient Care Accreditation Standards.